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Just in: EiQ 2020 Details

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Dive into general & breakout sessions, the EiQ 2021 Awards Show, AfterHours with sponsors & entertaining Soundbites.


Then, head back to our recap page to finish reliving the big day here >.

General Sessions

The Connected Customer Experience
Jim Lyski (CarMax), Chris Koehler (Box) &  Mike Weaver (Ansira)

Edge of the Inbox

Emily Randall (Chick-fil-A), Jay Oram (Interactive Email Specialist) & Laura Sullivan (Ansira)

Empathy vs. Data

Mandy Huang (Marcus by Goldman Sachs),  Naomi West (Invoice2Go) & Melissa Pringle (Ansira)

Email & Loyalty

Trisha Habucke (Ford), Edithann Ramey (On the Border), Corbitt Burns (Southwest) & Kelly Jo Sands (Ansira)

10 Game-Changing Trends
You Can't Ignore in 2021

Daz McColl (Neiman Marcus), Julia Perry (Cracker Barrel Old Country Store) & Amanda Goodwin (Ansira)

Driving Commerce in a COVID World

Morgan Chemij (Hewlett Packard)

Email Design Systems for Complex Organizations (& Chaos)

Victoria O'Neill (Mercedes-Benz), Crystal Ledesma (Zillow) & Candy Bernhardt (Ansira)

Breakout Sessions

Back to the Cookieless Future

      Raj Choudhury (Ansira), Joanna McNeil (Ansira) & Josh Goodin (Sincro) 

DEI in Email & CX –

Leaders or Laggards?

Kristin Bond (Girl Scouts of the USA), Charma Parker (The Home Depot) & Alice Li (Squarespace) 

Remaining Relevant in Trying Times

Wayne Miller (NBA) 

How to Build Loyalty Strategies
for the Rest of Us

Klaus Werner (Systemax)   

Email's Secret Super Brains

Jen Capstraw (Women of Email) & Skyler Holobach (Women of Email)

The Rise of Customer Expectations
& How CRM Serves Them

Jay Jhun (Focus Brands) & Katie Shire (Giant Eagle)

Building the Dream

Julie DeForest (Overstock)

Growth Hacking

Jenn Clauss (Advisor Group) & Beth Bengtson (Working for Women)

How to Be an Engineering
& Marketing Whisperer

Somia Farid Silber (Edible Arrangements) & Sue Cho (Calm)


AfterHours (Day 1) 
with Iterable, Emarsys, MessageGears & SparkPost

AfterHours (Day 2) 
 with Cordial, BEE, Validity, Ansira & Women of Email

EiQ Soundbites (Day 1)

It's Just Wings Case Study, Ansira Channel Marketing, EiQ eCRM Benchmark Report & Ansira Kids Say The Darndest Things

EiQ Soundbites (Day 2)

EiQ eCRM Benchmark Report, Client Spotlight with Purina, Serta Case Study & Ansira Kids Say The Darndest Things

2021 EiQ Awards Show

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